Privacy Policy

Last updated: January 2025

JSW Immigration ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and immigration consultancy services, including in connection with Australian permanent residence (PR) visa applications.

1. Information we collect

We may collect:

• Identity and contact details – name, email, phone number, address
• Visa-related information – nationality, occupation, qualifications, work experience, English test results, skills assessment details, visa type of interest
• Usage data – how you use our website (e.g. pages visited, eligibility form submissions)
• Communications – messages you send us, call recordings (where applicable), and correspondence

2. How we collect information

We collect information when you:

• Submit our eligibility assessment form or other contact forms
• Contact us by email, phone, or social media
• Subscribe to updates or newsletters
• Use our website (e.g. through cookies or similar technologies, where used)

3. Purposes for use

We use your information to:

• Assess your eligibility for Australian visa pathways and provide immigration advice
• Respond to enquiries and provide client support
• Send relevant updates about visa options, process changes, or our services (where you have agreed)
• Improve our website and services
• Comply with legal and regulatory obligations

4. Disclosure and sharing

We may share your information with:

• Relevant Australian authorities (e.g. Department of Home Affairs, skills assessing bodies) where necessary for your application
• Trusted service providers who assist us (e.g. IT, document handling), subject to confidentiality
• Legal or regulatory bodies when required by law

We do not sell your personal information to third parties.

5. Overseas disclosure

We primarily operate in Australia and India. Where we share information with overseas recipients (e.g. for processing or support), we take reasonable steps to ensure those recipients protect your information in line with Australian Privacy Principle 8.

6. Storage and security

We store your information securely and retain it only for as long as necessary for the purposes described above, or as required by law. We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

7. Your rights

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent (where we rely on consent) or opt out of marketing communications
• Lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at jswimmigration@gmail.com.

8. Cookies and similar technologies

Our website may use cookies or similar technologies to improve functionality and analyse usage. You can adjust your browser settings to limit or disable cookies if you prefer.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised when changes are made. We encourage you to review this page periodically.

10. Contact us

For privacy-related enquiries or requests:

JSW Immigration
Email: jswimmigration@gmail.com
Phone: +91 78588 27445